General Terms of Use www.usemodus.io

Important note on scope: These Terms of Use exclusively govern the use of the website www.usemodus.io (information offer, booking appointments, contacting us). They do not govern the contractual relationship for the use of the Modus software itself. This relationship is regulated exclusively by the individually signed contract between SureIn GmbH and the respective customer (insurance broker) as well as its annexes, if applicable (including the data processing agreement).

1. General and Scope

This website is operated by SureIn GmbH, Urbanstraße 71, 10967 Berlin, Germany ("Modus", "we", "us"). These Terms of Use apply to every use of the website www.usemodus.io.

2. Acceptance of Terms

By accessing this website, you agree to these Terms of Use. If you are acting on behalf of a company, you warrant that you are authorized to do so.

3. Purpose of the Website

The website is designed to present our AI-native operating system solution for insurance brokers (Modus). It contains information about our company and product and allows interested parties to book an appointment with our team.

The website does not provide access to Modus product usage. Access to the software is provided exclusively after the conclusion of a contract as part of the individual onboarding process.

4. Booking Appointments and Contacting Us

You can book an appointment for an initial, non-binding meeting with our team via the website. In doing so, we collect your name, e-mail address and, if applicable, further business-related information to prepare for the meeting. By submitting your data, you agree to the processing in accordance with our Privacy Policy.

5. Intellectual Property

All content on this website - including text, trademarks, logos ("Modus") and layout - is protected by copyright or other proprietary rights. Any use, duplication or distribution is permitted only with the written consent of SureIn GmbH.

6. User Conduct

You may only use the website lawfully. The following are prohibited in particular:

• Unauthorized access to the website or connected systems

• Interference with or manipulation of the operation of the website

• Distribution of malware

• Infringement of third-party rights

• Automated scraping of content without our consent

7. Data Protection

We process personal data in connection with the use of the website in accordance with our Privacy Policy, including information about the use of cookies and your rights under the GDPR.

For the processing of personal data within the framework of Modus product usage (e.g. communication, case data, customer data of brokers), this policy does not apply, but rather the separately concluded Data Processing Agreement (DPA) between SureIn GmbH and the respective customer does. In this respect, the broker remains the data controller within the meaning of the GDPR; SureIn GmbH acts as a data processor pursuant to Art. 28 GDPR.

8. Liability

The website is provided "as is". To the extent permitted by law, we are not liable for any indirect or consequential damages in connection with the use of the website. These terms do not limit any liability that cannot be excluded by law (e.g., for intent, gross negligence, or fraud, as well as damage to life, limb, or health).

Liability provisions for the use of the Modus product itself - including availability, SLA, and liability for product defects - are exclusively subject to the individual contract with the respective customer.

9. AI Notice

Modus uses AI systems to assist insurance brokers with operational workflows (e.g., message classification, formulating suggestions). These systems do not make autonomous decisions regarding the broker's end customers and do not replace the broker's professional responsibility. In any case, the broker remains solely professional and legally responsible for the statements and actions made towards their customers - regardless of whether they are carried out with or without AI assistance.

Further details regarding the use of AI systems in the product are governed by the individual contract with the respective customer.

10. Amendments and Applicable Law

We may amend these terms at any time. The current version published on the website at any given time, bearing the corresponding date, shall be applicable. The law of the Federal Republic of Germany shall apply. To the extent permitted by law, the place of jurisdiction is Berlin.

11. Contact

Please address questions about these Terms of Use to:

SureIn GmbH
Urbanstraße 71
10967 Berlin
E-mail: info@surein.de