Communicates on every channel
Email, WhatsApp, phone call, document, meeting - every request arrives and is sorted automatically.
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Modus connects communication, data, and systems so AI agents can run entire operational workflows - from new business to claims.

















3 hrs
Average productivity gain per employee / day
2×
more revenue per employee across the entire brokerage
3×
higher likelihood of closing the deal
Modus provides the coordination, integration, and control layer on which your AI agents execute processes securely and end to end across your existing system landscape.
Every request comes in, no matter the channel - email, WhatsApp, phone, document, meeting, or customer portal.
Modus automatically assigns the request to the right customer and enriches it with everything already known - history, existing policies, prior communication.
Max Müller
Privatkunde · Kunde seit 2021
Verträge
Historie
The agent takes over the case and works through it step by step - from risk identification to a comparable quote.
Schritt 4 von 6 · vollautomatisch
Every step is validated against real policy and case data before it is executed - the employee keeps sign-off.
The quote is created, recorded in the broker management system, and the customer informed - no double entry, no manual intermediate step.
Modus captures every request via email, WhatsApp, phone, document, or portal, automatically assigns it to customer and case, enriches it with history and policy data, and prepares a ready-to-send reply draft.
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Vorgang erstellt
Aufgabe zugewiesen
KI-Entwurf bereit
Follow-up an Underwriting
Broker view
Every team works from the same inbox, integrated into the existing system landscape. Modus automates individual workflows and becomes more self-sufficient with every case. The employee only steps in where their expertise matters.

Customer view
Every client sees their risks, contracts, claims, and communication in their own portal. Rating calculators, comparison and application flows resolve most requests directly, leaving advice for the cases that truly need it.

Email, WhatsApp, phone call, document, meeting - every request arrives and is sorted automatically.
No migration, no training, no new login. Modus writes back into your broker management system or CRM - without duplication.
Individual processes are automated by the Modus agents, instead of replacing them with rigid standards.
Schritt 3 von 4 · vollautomatisch
Everyone works from the same view, everyone stays in control: review, adjust, let it run.
History, policies, prior communication - ready automatically, without anyone having to search.
Markus Kleinert
Privatkunde · Kunde seit 2021
Verträge
Privathaftpflicht
Hausrat XL
Kfz · VW ID.4
Historie
Schaden reguliert
Beratung Vorsorge
Vertrag angepasst
Every case and every correction makes the next one better and faster - Modus takes on more and more over time.
Antwortvorschlag ·
Adressänderung
Trefferquote über Zeit
Customer data, policies, and case history are strictly isolated and never shared with other accounts.
Every action taken by Modus is versioned, logged, and remains fully traceable in the audit trail.
Every response and action is verified against actual policy and case data before reaching a customer or insurer.
Every work step is documented traceably and stays transparent and auditable at all times.



Most tools that call themselves this are chat assistants with insurance branding. They draft an email or summarize a document - nothing more. Modus is built differently: it reads what a request is about, matches it to the right customer, and drives the case through multiple systems, instead of just delivering a text snippet. The difference between “helps you write” and “gets the job done” is exactly the point.
It depends on the tool stack you already have. Anyone working with Ameise or Professional Works doesn't need another isolated solution on top, but something that works across the existing systems. Modus sits as a layer over your book of business - not as yet another tool alongside it.
Yes, that's essentially the core job of the Modus Inbox. Email, WhatsApp, document - it comes in, gets assigned to the right customer and case, and the next step is already there as a suggestion. The employee confirms, changes a small detail, or lets it run. That's it.
Not completely yet, and that isn't the goal on day one either. In the beginning, the AI prepares the reply and a human signs off - classic copilot. The more cases run through, the more routine cases run on their own, without anyone looking. Anything that deviates from the standard still ends up with a human. That's intentional, not a limitation.
The market ranges roughly from a few euros per user per month to several hundred euros for deeply automated workflows - depending on how much the tool actually takes on. Modus starts with a per-seat price, transparent and with no fine print, and only grows into usage-based models once there's enough real usage data to price fairly. Important: the market range above is a market range, not a Modus price - the current Modus terms are listed separately on the product page.
If it only saves time, the effect is smaller than you'd think - an hour saved per day is nice, but it changes little about the business. It gets interesting only when the freed-up capacity flows into real new business and cross-selling. That's why revenue per employee is the metric that actually measures this - not minutes per case.
Not with a specialist module, but with communication - that's where every case begins anyway, and where the effort is lowest for the benefit it delivers. From there, the rest builds logically: first new business, then the book of business, then claims and service. Each step uses the context the previous one already gathered.
No, and that isn't the plan either. The broker management system stays where contracts and billing are managed - Modus lays itself over it as a working layer, with direct write-back into systems like Ameise or Professional Works. No switch, no migration. The work simply happens increasingly in Modus, no longer in the broker management system.