AI, Automation, and the Future of Brokerage.

Most tools that call themselves that are chat assistants with insurance branding. They draft an email or summarize a document — nothing more. Modus is built differently: it reads what a request is about, assigns it to the right client and carries the case through several systems, instead of just handing you a text snippet. The difference between “helps you write” and “gets the task done” is exactly the point.

It depends on the tool stack you already have. If you work with Ameise or Professional Works, you don't need another standalone island on top, but something that works across your existing systems. Modus sits as a layer over your stack — not as yet another tool beside it.

Yes, that's essentially the core job of the Modus Inbox. Email, WhatsApp, document — it comes in, gets assigned to the right client and case, and the next step is already suggested. The employee confirms, tweaks something small, or lets it run. That's it.

Not completely yet, and that isn't the goal on day one either. In the beginning the AI prepares the reply and a human approves it — a classic copilot. The more cases run through, the more routine cases run on their own, without anyone looking. Anything that deviates from the standard still lands with a human. That's by design, not a limitation.

The market roughly ranges from a few euros per user per month to several hundred euros for deeply automated workflows — depending on how much the tool actually takes over. Modus starts with a per-seat price, transparent and without fine print, and only grows into usage-based models once there's enough real usage data to price fairly. Important: the market range above is a market range, not a Modus price — the current Modus terms are listed separately on the product page.

If it only saves time, the effect is smaller than you'd think — an hour saved per day is nice, but changes little about the business. It gets interesting only when the freed-up capacity flows into real new business and cross-selling. That's why revenue per employee is the metric this can actually be measured by — not minutes per case.

Not with a specialist module, but with communication — every case starts there anyway, and that's where the effort is lowest for the value it delivers. From there the rest builds up logically: first new business, then portfolio, then claims and service. Each step uses the context the previous one already collected.

No, and that's not the plan. The BMS stays where contracts and billing are managed — Modus lays itself as a work layer on top, writing directly back into systems like Ameise or Professional Works. No switch, no migration. The work simply happens increasingly in Modus, not in the BMS anymore.